Last updated: 6 September 2026
At BizNest Bhutan, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how BizNest Bhutan (“BizNest”, “we”, “us” or “our”) collects, uses, stores and protects information when you visit or use biznestbhutan.com (the “Website”).
By using our Website, creating an account, submitting a business listing, contacting a business, submitting a review, or using any other feature of BizNest, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use BizNest, we may collect the following information.
Information you provide to us
When you create an account, submit a listing, contact us, or use other features, we may collect:
- Name
- Email address
- Phone number
- Username and account information
- Business name and business information
- Business address and location
- Business opening hours
- Website and social media links
- Business photographs and other uploaded content
- Reviews, comments and other content you submit
- Booking or enquiry information
- Information you provide when contacting our support team
Please do not submit sensitive personal information through public business listings, reviews or other publicly visible areas of the Website.
Information collected automatically
When you use the Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General usage and interaction information
This information may be used to maintain, secure and improve the Website.
2. Business Listing Information
BizNest allows businesses and individuals to create business listings.
Information submitted as part of a business listing may be publicly visible to Website visitors.
This may include:
- Business name
- Business description
- Business address
- Phone number
- Email address, where provided
- Website
- Social media links
- Opening hours
- Photos
- Services
- Pricing information
- Reviews
- Other information voluntarily submitted by the listing owner
Before submitting information to a public listing, you should make sure you are comfortable with that information being publicly available.
BizNest is not responsible for personal information that a listing owner voluntarily publishes in a public listing.
3. How We Use Your Information
We may use information we collect to:
- Create and manage user accounts
- Create and manage business listings
- Display business listings on the Website
- Process enquiries, bookings or other requests
- Communicate with users and business owners
- Respond to customer support requests
- Moderate listings, reviews and other content
- Prevent spam, fraud, abuse and other misuse
- Maintain and secure the Website
- Improve our services and user experience
- Send service-related communications
- Send marketing communications where permitted and where you have provided appropriate consent
- Analyse Website usage and performance
- Comply with legal obligations
We will not use your personal information for purposes that are unrelated to the operation of BizNest unless permitted or required by law or you have otherwise agreed.
4. Reviews and Public Content
BizNest may allow users to submit reviews, ratings, comments, photographs and other content.
Content submitted to areas intended to be public may be visible to other Website users.
Please do not include:
- Private contact information
- Passwords
- Financial information
- Government identification numbers
- Sensitive personal information
- Information about another person without their permission
BizNest may remove or moderate content that violates our policies, is misleading, unlawful, abusive, defamatory, fraudulent or otherwise inappropriate.
5. Business Owner Information
If you create a business listing, we may use your contact information to:
- Manage your account
- Verify your listing
- Contact you regarding your listing
- Notify you about important account or service changes
- Respond to enquiries
- Provide customer support
- Inform you about relevant BizNest services or promotional opportunities
Business owners are responsible for ensuring that information displayed on their listings is accurate and that they have permission to publish information, photographs and other content submitted to BizNest.
6. Cookies
BizNest may use cookies and similar technologies.
Cookies may be used to:
- Keep users logged in
- Remember preferences
- Maintain website functionality
- Improve website performance
- Understand how visitors use the Website
- Provide security features
- Support analytics and other website functions
Some cookies may be placed by third-party services used by BizNest.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
7. Third-Party Services
BizNest may use third-party services to operate and improve the Website.
These services may include providers for:
- Website hosting
- Website analytics
- Maps and location services
- Email delivery
- Payment processing
- Security
- Spam protection
- Website performance
- Social media integrations
These third parties may process information in accordance with their own privacy policies.
Where third-party services process personal information on our behalf, we take reasonable steps to use providers appropriate for the services we offer.
8. Payments
If BizNest offers paid listing packages, advertising, bookings or other paid services, payments may be processed through third-party payment providers.
BizNest generally does not need to store your complete payment card details.
Payment providers may collect and process payment information according to their own privacy policies and terms.
Important: Do not send credit card numbers, passwords or other payment credentials to BizNest through email, reviews, contact forms or public listings.
9. How We Protect Your Information
We take reasonable measures to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Modification
- Disclosure
- Destruction
These measures may include appropriate website security, access controls, authentication, backups and technical safeguards.
However, no website or internet transmission can be guaranteed to be completely secure.
10. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services
- Maintain accounts and listings
- Meet legal or regulatory obligations
- Resolve disputes
- Prevent fraud or abuse
- Maintain business records
When information is no longer reasonably required, we may delete, anonymise or securely dispose of it.
11. Sharing Your Information
We may disclose information where reasonably necessary to operate BizNest, including to:
- Service providers
- Website hosting providers
- Technology providers
- Payment processors
- Email providers
- Security and fraud-prevention providers
- Business listing owners where appropriate
- Professional advisers
- Government authorities or law enforcement where required by law
We do not sell your personal information simply because you use BizNest.
12. Overseas Processing
Some technology and service providers used by BizNest may store or process information outside Bhutan or Australia.
Where applicable, your information may therefore be transferred to or accessed from other countries.
We take reasonable steps to select appropriate service providers and protect personal information when it is processed by third parties.
13. Your Rights and Choices
Depending on the laws that apply to you, you may have rights relating to your personal information.
These may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
- Ask questions about how your information is handled
- Make a privacy complaint
Some information may need to be retained where required by law or reasonably necessary for legitimate business purposes.
14. Accessing or Correcting Your Information
If you believe information we hold about you is inaccurate, you can contact us and request that it be corrected.
You can also contact us if you would like to request access to personal information we hold about you.
Please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
15. Marketing Communications
Where permitted by applicable law, BizNest may send you information about:
- New features
- Business listing opportunities
- Promotions
- Advertising opportunities
- BizNest services
- Other relevant updates
You can unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or contacting us.
Service and account-related communications may still be sent when necessary to operate your account or provide our services.
16. Children’s Privacy
BizNest is not intended to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.
17. Third-Party Websites
BizNest may contain links to third-party websites, including websites belonging to businesses listed on our platform.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
18. Business Listings and Accuracy
BizNest is a directory platform that allows businesses and other users to submit information.
We do not guarantee that all information contained in business listings is accurate, complete or current.
Businesses are responsible for the information they publish on their listings.
If you believe a listing contains inaccurate, misleading or inappropriate information, please contact us.
19. Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate and respond to it.
Where applicable, we will provide notifications required by relevant privacy or data-breach laws.
20. Privacy Complaints
If you believe BizNest has mishandled your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
When making a complaint, please provide:
- Your name
- Contact details
- A description of your concern
- Relevant dates or information
- Any supporting information
We will review your complaint and respond within a reasonable period.
If Australian privacy law applies to your situation and you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to periodically review this page to stay informed about how we handle personal information.
22. Contact Us
If you have questions about this Privacy Policy, your personal information, or a privacy complaint, please contact us:
BizNest Bhutan
Website: https://biznestbhutan.com
